Messaging Solutions for E-Commerce
Our messaging solutions enable you to interact with customers at every stage - from their first visit to your web shop to becoming a repeat, loyal customer.
Engagement & Loyalty
Automatically confirm orders and send updates using the most popular messaging channels.
Keep your customers informed during the delivery process and reduce the number of queries regarding the packages they ordered.
Notify customers when items on their wish lists are available again, giving them an incentive to buy what they want.
Reduce cart abandonment rates with automated reminders, turning a lost prospect into a new customer.
Omnichannel Messaging API
Integrate our messaging solutions with your systems and send messages on SMS, Viber, WhatsApp and all other channels through a single API.
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Keep customers coming back by sending timely, relevant messages tailored to their interests, or triggered by their past behaviour.
Encourage happy customers to leave positive reviews or provide you with valuable feedback on how to improve.
Customer Data Platform
See all important customer data using one interface, including demographics, interests, purchasing history and more.
Omnichannel Messaging Platform
Target prospects and re-engage existing customers via SMS, Viber, Email, Push and more, with detailed insight into the performance of each campaign.
Provide customer support on all communication channels through a single interface.
Shorten customer serving time, save agent resources and reduce costs with AI chatbots.
See all previous interactions with customers in one place.
Integrate with your own CRM or any other platform which contains customer information.
Cloud Contact Center
Our cloud contact center platform is scalable to each business, regardless if it's a small web shop or a large enterprise.
We provide ready-made and custom messaging solutions for large, medium and small enterprises, helping them communicate with audiences on the most preferred channels of today. With 20+ years of industry experience and 250+ experts across Europe, we have an unmatched ability to scale and tailor our solutions to each business need.
EU PSD2 Payment Institution Licence
ISO 27001 & 9001 Certifications
GSMA Associate Member
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