Omnichannel Logistics Messaging Solutions

Improve efficiency and customer experience using Omnichannel logistics

Our mobile messaging solutions help you automate communication and improve your day-to-day operations, making both employees and customers happier with your service.

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Notifications

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Support

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Marketing

    notifications
    customer support
    loyalty program

Deliver information on time via messaging channels

delivery notifications

  1. Delivery notifications

    Reduce failed deliveries by notifying customers about delivery dates on time, and offer the option to reschedule easily.

  1. Package status updates

    Keep your customers notified about the status of their packages in every stage.

  1. Notifications for delivery drivers

    Inform your drivers on road conditions, alternative routes and other tips for delivering packages succesfully and on time.

    Omnichannel Messaging API

    Send messages on all channels via a single API

    Integrate our messaging solutions with your systems and send messages on SMS, Viber, WhatsApp and all other channels through a single API.

    Request a demo
    See API docs
    omnichannel integration

Support customers on every channel, in real-time

customer support

  1. Omnichannel support

    Provide customer support on all communication channels using a single interface.

  1. Chatbot

    Shorten customer serving time, save agent resources and reduce costs with AI chatbots.

  1. Integration with delivery systems

    Easily integrate our platform with your systems for tracking delivery status in real- time.

  1. One conversation thread

    See all previous interactions with customers in one place.

  1. CRM-ready

    Use our CRM solution or simply integrate another platform of your choice.

    Cloud Contact Center

    Support inbox and customer data - all in one platform

    Our cloud contact center platform enables you to reduce communication costs, increase efficiency and provide better support overall.

    Request a demo
    cloud contact center platform

Get a complete marketing automation suite

loyalty program

  1. CRM solution

    Integrate our own CRM solution to collect data and get a complete insight into customer behavior.

  1. Loyalty program

    Create a complete loyalty program to reward your loyal customers, integrated with marketing and CRM platforms.

  1. Omnichannel campaigns

    Send messages via SMS, Viber, WhatsApp, email, and more - all from a single platform.

    customer data platform

    Customer Data Platform

    Get a 360° view of your customers

    See all customer data in one place, including demographics, interests, history of service use, and more.

    Request a demo
    omnichannel messaging platform

    All-in-one Messaging Platform

    Powerful Omnichannel marketing platform

    Target prospects and re-engage existing customers via SMS, Viber, Email, Push and more, with detailed insight into the performance of each campaign.

    Request a demo

Benefit from Omnichannel communication

SMS

Viber

WhatsApp

Telegram

Messenger

Email

Voice

Web Push

App Push

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Threema

Local presence, global reach

We provide ready-made and custom messaging solutions for large, medium and small enterprises, helping them communicate with audiences on the most preferred channels of today. With 20+ years of industry experience and 250+ experts across Europe, we have an unmatched ability to scale and tailor our solutions to each business need.

RELIABILITY & TRUST

Official
Viber Partner

Meta
Business Partner

EU GDPR
Compliant

EU PSD2 Payment Institution Licence

ISO 27001 & 9001 Certifications

GSMA Associate Member

Got questions for our team?

Feel free to reach out.