Rakuten Viber Business Calls

New Era for Call Centers and Voice-based Customer Support

Viber Business Calls: A New Era for Call Centers and Voice-based Customer Support

Viber is taking another big step in reinforcing its status as a Super App by adding Viber Business Calls to its app. This new feature is a game-changer because it lets users make free international calls right inside the app, on top of messaging, chatbot, and ads.

2-Way SMS: The Most Efficient Business Communication Channel

You may be scratching your head and thinking, “What? SMS? But there are so many new modern channels, such as WhatsApp, Viber, Telegram, etc.” But yes, you read that correctly. Good old SMS is still relevant, and in fact, more powerful than ever.

Why Omnichannel Messaging is a Game Changer in Today’s Business Communication

Going even one day without omnichannel communication is nearly impossible today. Everyone now owns a smartphone and uses at least one actively. It’s an integral part of modern life, without doubt. However, regardless of smartphone users’ age and background, they are still mainly used for texting and multimedia messaging.

Local presence, global reach

We provide ready-made and custom messaging solutions for large, medium and small enterprises, helping them communicate with audiences on the most preferred channels of today. With 20+ years of industry experience and 250+ experts across Europe, we have an unmatched ability to scale and tailor our solutions to each business need.


Viber Partner

Business Partner


EU PSD2 Payment Institution Licence

ISO 27001 & 9001 Certifications

GSMA Associate Member

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